Driving Customer Loyalty

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11 Students enrolled

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Description
Curriculum
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By the end of this course, students will have a deep understanding of customer loyalty, practical strategies for building and maintaining it, and effective outreach methods to enhance customer relationships in the online sales environment.

What Will I Learn?

By the end of this course, students will have a deep understanding of customer loyalty, practical strategies for building and maintaining it, and effective outreach methods to enhance customer relationships in the online sales environment.

Module 1: Understanding Customer Loyalty

1

Definition and Importance of Customer Loyalty

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2

Psychological Principles of Customer Loyalty

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3

Activities

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Module 2: Strategies for Building Customer Loyalty in Online Sales

4

Customer Engagement

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5

Loyalty Programs

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6

Customer Feedback and Improvement

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7

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Module 3: Outreach Strategies to Enhance Customer Loyalty

8

Content Marketing and Storytelling

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9

Email Marketing

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10

Social Media Outreach

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11

Activities

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